PRIVACY POLICY

Effective Date: 28th Nov 2024

At Dr. SAM Homeopathy (“we,” “us,” or “our”), we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.drsamcare.in (the “Site”) or engage with our services.

By accessing and using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information from you when you interact with our website or services:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Health information or medical history (if voluntarily provided during consultations or inquiries)
  • Other information necessary to provide our homeopathic services

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and duration of visit
  • Referring URL (how you arrived at our site)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide personalized homeopathic consultations and services.
  • To respond to inquiries, schedule appointments, and provide customer support.
  • To send newsletters, updates, or marketing materials (only with your consent).
  • To improve our website, services, and user experience based on your feedback and usage data.
  • To comply with legal obligations and ensure the safety and security of our services.

3. Consent

By using our website and providing your information, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy. For certain actions, such as subscribing to newsletters or marketing communications, we will obtain your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Sharing

We do not sell, trade, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and offering services (e.g., website hosting, email marketing).
  • Legal Compliance: If required by law or in response to legal requests, we may disclose your personal information to comply with legal obligations, protect our rights, or respond to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the functionality of our website, enhance your experience, and analyze site usage. Cookies are small files that are stored on your device.

You can adjust your browser settings to refuse cookies, but this may impact your experience on our Site.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal or contractual requirements.
  • Opt-Out: You can opt out of receiving promotional emails by using the unsubscribe link provided in our communications.

To exercise any of these rights, please contact us at admin@drsamcare.in

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will take immediate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Dr. SAM Homeopathy
Add: C-20, Shah Complex 1,
Sector 13, Near Union Bank,
Sanpada, Navi Mumbai – 400705
Email: admin@drsamcare.in
Helpline: +91-9167773355

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.